All sales are final. If your product is defective, you may exchange it in store within 7 days for the same product, or receive store credit for a different item. Please email [email protected] to ensure a smooth process, and/or leave your name and contact info with us at the store, 612-672-0556. If you are not local, please email us and we will set up shipping for you to send in your defective product and to receive a new product.